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Viva Air Check-In

Viva Air check-in is the process of confirming your flight reservation and obtaining your boarding pass. You can check in online or at the airport.

Online check-in is available from 72 hours to 2 hours before your flight for domestic flights and 24 hours to 70 minutes before your flight for international flights. To check in online, you will need your reservation number and your passport or government-issued ID.

Airport check-in is available at the Viva Air check-in desks at the airport. You must arrive at the airport at least 2 hours before your domestic flight and 3 hours before your international flight to allow time for check-in and security screening.

When you check in, you will be asked to present your passport or government-issued ID and your boarding pass. You will also be asked to check in any baggage that you are bringing with you.

Here are some tips for checking in with Viva Air:
  • Check in as early as possible to avoid long lines.
  • Have your passport or government-issued ID and your boarding pass ready.
  • If you are checking in baggage, arrive at the airport with enough time to check in your bags and go through security screening.
  • If you have any questions, please ask a Viva Air representative.

How can I check in for my Viva Air flight?

There are two ways to check in for your Viva Air flight: online or at the airport.

Online check-in is available from 72 hours to 2 hours before your flight for domestic flights and from 24 hours to 70 minutes before your flight for international flights. To check in online, you will need your reservation number and your passport or government-issued ID.

Here are the steps on how to check in online for your Viva Air flight:

  • Go to the Viva Air website: https://www.vivaaerobus.com/en-us/check-in/find-booking
  • Click on the "Check-in" tab.
  • Enter your reservation number and your last name.
  • Select your passengers and seats.
  • Review and confirm your check-in.

You will then be able to print your boarding pass or save it to your mobile device.

Airport check-in is available at the Viva Air check-in desks at the airport. You must arrive at the airport at least 2 hours before your domestic flight and 3 hours before your international flight to allow time for check-in and security screening.

When you check in at the airport, you will need to present your passport or government-issued ID and your reservation number. You will also be asked to check in any baggage that you are bringing with you.

Here are the steps on how to check in at the airport for your Viva Air flight:

  • Go to the Viva Air check-in desks at the airport.
  • Present your passport or government-issued ID and your reservation number to a Viva Air representative.
  • Select your seats.
  • Check in any baggage that you are bringing with you.
  • You will then receive your boarding pass.

What is the Viva Air check-in baggage allowance?

Viva Air's check-in baggage allowance varies depending on the fare you purchased.

Smart fare includes one checked bag with a maximum weight of 55 pounds (25 kilograms) and a maximum linear dimension of 62 inches (158 centimeters).

Light fare does not include any checked bags. You can purchase a checked bag with a maximum weight of 55 pounds (25 kilograms) and a maximum linear dimension of 62 inches (158 centimeters) for an additional fee.

VivaBasico fare does not include any checked bags. You can purchase a checked bag with a maximum weight of 22 pounds (10 kilograms) and a maximum linear dimension of 40 inches (101 centimeters) for an additional fee.

You can also purchase additional checked bags for an additional fee. The additional checked bag fees vary depending on the route and the fare you purchased.

What are the Viva Air check-in fees?

Viva Air's check-in fees vary depending on whether you check in online or at the airport, and whether you are checking in one or two bags.

Online check-in is free for all passengers.

Airport check-in fees are as follows:
  • $10 USD per person to print your boarding pass.
  • $30 USD per checked bag for flights within Mexico.
  • $40 USD per checked bag for flights to the United States, Central America, and the Caribbean.
  • $50 USD per checked bag for flights to South America.

These fees are subject to change, so it is always best to check with Viva Air directly to confirm the fees for your specific flight.

Here is a table summarizing the Viva Air check-in fees:
Check-in method Fee
Online check-in Free Free
Airport check-in (boarding pass printing) $10 USD
Airport check-in (checked bag) $30 - $50 USD

How can I manage my Viva Air check-in reservation?

you can manage your Viva Air check-in reservation through their website or mobile app. Here's a step-by-step guide on how to do this:

Through the Website:
  • Visit the Viva Air website: https://www.vivaaerobus.com/en-us/info/get-ready-to-fly/check-in Click on the "Manage My Booking" tab.
  • Enter your reservation number and last name.
  • You will be able to see and manage your reservation information, including your flight details, baggage allowance, and seat selection.
  • To check in, click on the "Check-in" button.
  • You will be prompted to select your passengers and choose your seats.
  • Review your check-in information and confirm your selection.
  • You will then receive your boarding pass, which you can print or save to your mobile device.
Through the Mobile App:
  • Download and install the Viva Air mobile app on your iOS or Android device.
  • Open the app and sign in to your account.
  • Tap on the "My Bookings" tab.
  • Select the booking you want to manage.
  • You will see and manage your reservation information, including your flight details, baggage allowance, and seat selection.
  • To check in, tap on the "Check-in" button.
  • You will be prompted to select your passengers and choose your seats.
  • Review your check-in information and confirm your selection.
  • You will then receive your boarding pass, which you can view or save to your device.

FAQ

1. When can I check in for my Viva Air flight?

You can check in for your Viva Air flight online from 72 hours to 2 hours before your domestic flight and from 24 hours to 70 minutes before your international flight. You can also check in at the airport kiosk or counter at least 2 hours before your domestic flight and 3 hours before your international flight.

2. How do I check in online for my Viva Air flight?

To check in online for your Viva Air flight, you will need your reservation number and your last name. You can then select your passengers and seats, review your check-in information, and print your boarding pass.

3. What is the Viva Air check-in baggage allowance?

The Viva Air check-in baggage allowance varies depending on the fare you purchased. Smart fare includes one checked bag with a maximum weight of 55 pounds (25 kilograms) and a maximum linear dimension of 62 inches (158 centimeters). Light fare does not include any checked bags, but you can purchase a checked bag for an additional fee. VivaBasico fare does not include any checked bags, but you can purchase a checked bag with a maximum weight of 22 pounds (10 kilograms) and a maximum linear dimension of 40 inches (101 centimeters) for an additional fee.

4. What are the Viva Air check-in fees?

Online check-in is free for all passengers. Airport check-in fees vary depending on whether you check in one or two bags. To check in one bag, the fee is $30 USD for flights within Mexico, $40 USD for flights to the United States, Central America, and the Caribbean, and $50 USD for flights to South America. To check in two bags, the fee is $60 USD for flights within Mexico, $80 USD for flights to the United States, Central America, and the Caribbean, and $100 USD for flights to South America.

5. How can I manage my Viva Air check-in reservation?

You can manage your Viva Air check-in reservation through their website or mobile app. You can view your reservation information, select your seats, check in for your flight, and print your boarding pass.

6. What do I need to bring with me to check in for my Viva Air flight?

You will need to bring your passport or government-issued ID and your reservation number to check in for your Viva Air flight. If you are checking in baggage, you will also need to bring your checked bags with you.

7. What happens if I miss my Viva Air flight?

If you miss your Viva Air flight, you will need to rebook your flight and pay a rebooking fee. You may also be charged a fare difference if the new fare is higher than the original fare.

8. Can I upgrade my seat at check-in?

Yes, you can upgrade your seat at check-in for an additional fee. The fee for upgrading your seat will vary depending on the route and the availability of seats.

9. Can I check in early for my Viva Air flight?

Yes, you can check in early for your Viva Air flight, but you may have to pay a fee. The fee for checking in early will vary depending on the route and the availability of seats.

10. What is the Viva Air check-in policy for pets?

Viva Air allows you to bring one small pet in the cabin with you for an additional fee. The pet must be in a carrier that fits under the seat in front of you.

Disclaimer:

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